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Case study

ForgingBlock Website Redesign

How Flat18 audited a busy merchant website, found the conversion blockers, and rebuilt the journey around trust, clarity, and customer action.

Full-site auditStarting point
Feb 2026Redesign
Conversion-readyOutcome
Website redesign

ForgingBlock Website

Rebuilt from a careful review of message clarity, trust placement, mobile scanning, accessibility, and long-term content maintenance.

Redesign shippedDiagnosis: value hidden by complexitySolution: benefit-first journeyOutcome: faster comprehension

The legacy site contained useful detail, but the customer journey was asking merchants to work too hard. Flat18 reviewed the information architecture, page hierarchy, proof placement, mobile density, and SEO structure before rebuilding the site into a cleaner, benefit-first experience.

Problem found

Dense copy, deep navigation, and scattered trust proof slowed merchant understanding at the exact point where confidence should have been building.

Flat18 diagnosis

The site had technical credibility, but its strongest proof appeared too late and the customer path was not organised around decision-making.

Solution shipped

We rebuilt the journey with benefit-led messaging, earlier trust signals, mobile-first scanning, central metadata, and reusable page modules.

Customer value

Merchants can understand the offer faster, while the business gets a maintainable system for adding proof, services, and SEO-led content.

What Flat18 handled

  • Audited the legacy site for message clarity, trust signals, SEO, and mobile usability
  • Reordered the narrative so merchant outcomes appear before technical detail
  • Converted repeated templates into reusable sections and content-driven configs
  • Improved long-term upkeep with shared tokens, structured metadata, and consistent modules

Key improvements

  • Benefit-first hero with stronger CTA clarity
  • Earlier trust signals and compliance proof
  • Structured modules for scannable storytelling
  • Mobile-first layout simplification
  • Centralised SEO metadata and structured content

Stack

Next.jsApp RouterDesign tokensContent configs
Redesign home (desktop)
Legacy home (desktop)
Before/after comparison

Delivered for confidence

The redesign keeps benefits, trust, and conversion steps in a tighter sequence so customers can move from interest to enquiry without losing confidence.

Need a marketing refresh?

We can audit your current site, identify the points where customers hesitate, and rebuild the journey around proof, clarity, and action.

Tell us what you want to build

Share the goal, deadline and current state. We will reply with the best route and next step.

Remote-first team
Mon-Fri: 12:00 - 20:00 UTC

Fast, useful response

We will reply with the route, likely timeline and next step within 1-2 working days.

Confidential by default

Your ideas, data and plans are treated with care.